Network Health celebrates 35 years


Co-owned by Froedtert Health and Ministry Health Care, a part of Ascension, Network Health understands the importance of quality health insurance and believes it should be convenient. With roots in northeast Wisconsin and strong partnerships in southeast Wisconsin, the health plan serves 23 counties and offers access to a large network of high-quality providers with deep discounts passed on
to their customers.

“At Network Health, we’re a different kind of health plan than you typically see. We offer the efficiency of a large-scale carrier, coupled with hometown service, making us a great fit for Wisconsin employers big and small,” said President and Chief Executive Officer, Coreen Dicus-Johnson.

Network Health offers group plans to companies with as few as two enrolled employees, with three plan-funding options available so employers can choose which best fits their needs, depending on the level of financial responsibility they want to take on. The sales team at Network Health provides tailored implementations and high-touch service that extends long after the sale.

For individuals seeking a health plan partner to help them navigate the health care system, Network Health offers Medicare Advantage and individual and family plans. Those who purchase plans directly from Network Health, or through the health insurance marketplace, experience the same level of service as employer customers.

Network Health, which was originally Nicolet Health Plan, was incorporated by the Physicians of Nicolet Clinic as a group Health Maintenance Organization (HMO) in 1982. Since then, there have been many changes—changes to the name and ownership, the addition of new plans, expansion into new counties and the opening of a second location. But in the last 35 years, one key thing about the health plan has always remained the same. Network Health provides superior customer service. In fact, Network Health customers consistently rate the company’s customer service higher than Wisconsin and national averages.

Unlike insurers who may outsource to a call center, Network Health offers an in-house team of customer service representatives to take care of their customers. Network Health employees live and work in the communities they serve. At their headquarters in Menasha, they do it all, from handling claims, billing and enrollment, to meeting with employers and members one-on-one.

The Network Health staff partners with local communities and puts customers first, living out their mission to enhance the life, health and wellness of the people they serve.

“I did some research and looked at all of the plans. The Network Health people, it’s a family, it’s a feeling. I don’t have to worry—that’s a major peace of mind,” says one Network Health customer.

Network Health’s personalized service extends to their health management programs that assist members who need help managing their health conditions. Registered nurse care managers work with members, empowering them to take charge of their health.

Network Health will continue to build on their reputation of service excellence in the years to come under the leadership of President and Chief Executive Officer, Coreen Dicus-Johnson. She has worked to create a culture of transparency in which customers come first since joining the company in October of 2016. She’s got a clear vision for the company’s future while maintaining respect for the strength and steadiness of its past.

1570 Midway Pl,
Menasha, WI 54952
(800) 826-0940

To view the entire 2018 Anniversary Celebrations edition, please click here.