Three Generations — One Family Legacy
In 1936, Bassett Refrigeration was born. Led by E.W. (Al) Bassett, our company began as one man and a truck servicing home refrigerators and light commercial units. Through World War II, we grew to install refrigeration systems on submarines and patrol boats. Soon,Al’s brother, C.W. (Charlie) Bassett came onboard to manage the service department. In 1974, Bill Bassett (Charlie’s son), took over the business and served as President. Under his leadership, the company expanded to include even more extensive capabilities, ISO:9001 certification, and additional locations in Milwaukee and Madison.
Nestled in the heart of Appleton, we outgrew what had been our headquarters for many years. In 1997, we moved to a 268,000-square-foot manufacturing facility in Kaukauna where we are headquartered today.
In 2009, Bill’s daughter, Kim Bassett, became President and CEO,successfully transitioning Bassett Mechanical from second to third generation leadership. Under Kim’s guidance, we adopted a company-wide Lean philosophy, a Behavior-Based Safety Program, opened an additional location in Wausau, along with many other growth and innovation initiatives.
85 Years of Creating Customers for Life®
Today, we provide complete design, engineering, fabrication, installation and maintenance service solutions for all our customers’ industrial refrigeration, HVAC, plumbing, metal fabricating and service needs. We’ve grown from one man and a truck to more than 400 associates and four locations. We provide maintenance services regionally, design/build services nationally, and distribute fabrications globally.
“Eighty-five years is a great accomplishment,” says Kim. But she says this milestone means more than a number. “Every year, we strive to get better, grow stronger, and increase our ability to provide customers with safe, reliable, innovative solutions. With 85 years of experience, we know that we can truly be a partner in our customers’ success.”
We appreciate the relationships we’ve built with our communities, customers, and associates over the last 85 years. We thank our associates, or as we like to call them our “Bassett Mechanical Family,” for making our company what it is today.
“Without each of them, 85 years of Creating Customers for Life® would simply not have been possible,” states Bill. We thank our loyal customers for trusting us with their critical systems and our associates who work together to provide unrivaled experiences for them. We look forward to partnering for another 85-plus years.
1215 Hyland Ave.
Kaukauna, WI 54130
To view the entire 2021 Anniversary Celebrations edition, please click here.