IT needs after COVID-19

Predictions for your business

Posted on Jul 29, 2020 :: Partner
Posted by Chad Hayes, chief technology officer & director of e-recycling, Sadoff E-Recycling & Data Destruction

While it’s no secret COVID-19 radically changed the way we work, it’s hard to know which of the recent changes will last. Based on research and IT experience, here are some changes you can expect to stick around for the long haul.

Working from home will be the new normal

We’ve seen excitement about returning to the office, but many workers realized benefits from working from home: increased productivity, reduced commutes and more flexibility. Recent reports show the majority of workers want to continue working from home, and they’ll likely have their chance.

Coming out of the pandemic, expect many workplaces to implement flex hours or allow employees to work from home at the manager’s discretion. Anticipate more of the workforce going remote, whether part- or full-time, as employers plan for resurgences of the virus, reevaluate the space in office buildings or assess who needs to be in the office versus who could probably work from home with new equipment.

Businesses will upgrade devices and networks

Access to technology is a major reason so many workplaces were able to go remote, but many were unprepared on a large scale. Workers on desktops converted to laptops, but those aren’t always conducive to working long periods of time without a dual monitor, separate keyboard and mouse. And not all businesses had enough laptops to support their full workforce going mobile.

Expect businesses to evaluate their inventories and make upgrades to their existing equipment. Webcams, business-scale printers, headsets and microphones will become more popular equipment as the workforce goes remote.

Many businesses will also revisit their network infrastructure to streamline working from home. This may include upgrading network servers and routers, enabling remote desktop sessions and moving applications to the cloud.

How your business can adapt

The most important measure you can take is surveying your employees. Listen to them about what’s working or not working. Ask how you can help make their jobs easier or more efficient. Not only will your employees appreciate it, but you’ll also likely see gains in productivity and less troubleshooting on your end.

Use survey data to tailor changes to your policies and your technology. Prepare for any equipment shortages and have a plan for disposing of surplus equipment when you return to the office. Having refurbished technology on hand can help you in a pinch, and if you’re making equipment upgrades, you can offset costs with IT Asset Remarketing services.


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Chad Hayes is the chief technology officer and director of e-recycling at Sadoff E-Recycling & Destruction. He joined Sadoff Iron and Metal in 2015, where he oversees and leads the strategic planning and implementation of IT. With his extensive 20 years of IT and business leadership experience and passion for data security, Hayes was the perfect choice to establish, build and lead the Sadoff E-Recycling & Data Destruction Company, a company of Sadoff Iron and Metal. He can be reached at [email protected]