Industry: Service
Led by: Brad Freeman, General manager
Headquarters: Kaukauna
Number of Employees: 46
mwrestoration.com
Restoration’s team has learned that personal care and service is key to growing a thriving restoration service enterprise.
“When unexpected damage affects your home, it can feel overwhelming,” says GM Brad Freeman, adding that Midwest’s founder set out from day one to raise the bar for customer care within the industry. “Our team understands the urgency when your home is compromised.”
Freeman says employee empowerment has been a critical component to raising that bar.
“Giving teammates the resources and flexibility to take care of our customers and working forward with integrity and honesty gets everyone focused on results and growing the business,” he says. “Retention requires providing a culture of development, support and a path for … all teammates.”
