GO Transit introduces new app with mobile payments, fare capping

Get Our Email Newsletter
Local news about the companies, people and issues that impact business in Northeast Wisconsin and beyond.

GO Transit, the public transportation service in the Greater Oshkosh area, is announcing the adoption of WisGo (powered by Umo) fare collection system and mobile app.

This new app provides mobile payments and fare capping. Launched Oct. 1, WisGo is now available to use through the Umo Mobility app. Once downloaded, users can load their wallets and start using WisGo to pay for bus fares in the area.

In addition to the app, GO Transit offers fare capping, enabling riders to save money as they ride. Additional rides are free once the fare cap is reached, eliminating the need for pre-purchased passes. Riders can pay as they go, with all rides contributing to the daily or monthly fare caps. To be eligible for fare capping, riders must use a WisGo card or the WisGo mobile app for fare purchases.

Fare capping details are as follows:

Advertisement
  • Regular fare riders: $2 per ride with a cap of $4 per day
  • Reduced fare riders: $1 per ride with a cap of $2 per day
  • Monthly fare cap: $40 per month

Riders will have multiple ways to pay using the app, which takes credit and debit cards along with Apple Pay and Google Pay, or by preloading WisGo cards. Riders will still be able to purchase fares with cash while boarding the bus. However, these fares will not be counted toward daily or monthly fare caps.

GO Transit is offering free WisGo cards with a $5 fare purchase through the end of 2024. Riders can pick up and reload WisGo cards at the GO Transit Office, City Hall or the Oshkosh Public Library. In 2025, WisGo cards will be available for purchase for $2. Riders can also load their WisGo cards with money at various pass outlets around the city of Oshkosh:

  • CVS Pharmacy, 1736 W 9th Ave.
  • Family Dollar, 935 N Main St.
  • Family Dollar, 317 N Sawyer St.
  • Family Dollar, 2017 Jackson St.
  • Walgreens, 315 W Murdock Ave.
  • Walgreens, 950 S Koeller St.

“This rollout of our new features and fare structures offers riders a straightforward way to save money without needing to buy cards in advance,” said Steve Tomasik, transit operation manager at GO Transit. “Fare capping provides equity for all riders as everyone pays the same whether they pay as they go or pay upfront. Nearly 200 riders used WisGo to ride our buses after just 24 hours of being introduced.”

Additionally, the implementation of the WisGo fare collection system eliminates the need for transfers. Using WisGo, riders will not be charged a fare within 90 minutes of paying a previous one. It’s important to note that fare capping and transfers are not eligible if paying with cash. Physical transfer passes will not be issued after Dec. 31.

Advertisement

GO Transit will move away from the current fare collection app, Token Transit. Riders will have until Dec. 31, to make the switch to WisGo and are strongly encouraged to use their remaining balances and switch to the new app, WisGo, as soon as possible.

For detailed information on the upcoming changes or to learn more about GO Transit’s services, contact GO Transit at 920-232-5342 or visit oshkoshwi.gov/Transit/.

Digital Partners