Leadership has evolved far beyond traditional bureaucracy. Modern leadership is about educating and empowering people, and I’ve always led by this example. Coming from outside the publishing industry, I make it a priority to learn as much as I can about the business. I ask “why” constantly to gain a deeper, more complete understanding from all angles. This process ensures that my guidance is always informed, effective and models the kind of curiosity and expertise I expect from my team.
This hands-on approach is rooted in one of education’s most crucial lessons: the importance of listening and taking into consideration different points of view. By valuing my team’s insights and knowledge, I not only show respect but I also learn from them myself. Research has shown a direct link between this kind of trust and employee loyalty; in fact, according to a Gallup poll, companies with highly engaged workforces see up to 59% less turnover. The truth is, a great leader understands that teaching is a two-way street; we should all be in a constant state of growing our skills and intellect.
The proof is in the numbers: companies with engaged workforces are 21% more profitable.
Take our new publication, Insight on Philanthropy, for example. The team often asks me to join introductory meetings because of my passion for the project. I always make sure to ask our clients, “Why does this matter to you?” This single question helps us find strong partners and teaches my team the key to connecting with people authentically. The result? They’re now doubling our partnerships.
This builds a powerful bond of trust. When your team knows you understand them, that they can come to you for guidance, and that you have their best interests in mind, they will work harder and with more passion than they ever would for a leader who simply watches from afar. This isn’t just about leading; it’s about teaching your team to win and being open to learning along the way.
